The Aftercare Platform · Comparison
Weave runs your phones. We run your recovery.
Weave is a unified communications platform for the front desk. VOIP, two-way SMS, scheduling, and payments in one app. QR Rx is built for what happens after the patient leaves, where outcomes and retention happen.
What Weave is good at
- +Unified VOIP phone system. Replaces your desk phones with a cloud-based system.
- +Two-way SMS. Front desk has a single inbox for appointment confirmations and patient follow-up.
- +Scheduling and payment capture. Appointment booking and payment processing integrated into the inbox.
Where we built differently
- +Recovery-specific aftercare. Branded care plans, milestone tracking, and adherence logging designed for weeks of recovery after the patient leaves.
- +3/6/12-month reactivation engine. Three automated patient touches that own the recall window and drive second procedures. Weave doesn't have this.
- +Peak-end review timing. We ask for the review at 75% of recovery, not at discharge. This timing alone lifts review ratings by 0.4 stars on average.
- +AI Q&A on recovery. Answers 24/7 questions about post-op recovery, medications, and symptom severity that your front desk can't answer at 11pm.
Compared to what you have
QR Rx vs. the patchwork stack.
Most clinics run aftercare across email templates, a CRM, a review tool, and a clipboard. Here is what each layer costs you in time, leakage, and missed revenue.
| Weave | Other | QR Rx | |
|---|---|---|---|
| Built for the recovery window | |||
| 3/6/12-month reactivation included | |||
| AI Q&A built-in | Add-on | ||
| Review prompt at peak satisfaction (75% recovery) | At discharge | ||
| No patient app or account required | App or SMS | ||
| 5 team seats included, then $29/mo each | Per-seat pricing | Per-seat pricing |
Comparison reflects the typical stack a cash-pay specialty practice runs today. Tool capabilities vary; check each vendor for current feature set.
Who should pick which
Pick Weave if you need
- A unified phone system (VOIP) to replace desk phones
- Single inbox for appointment confirmations, recalls, and payment capture
- Two-way SMS for back-and-forth with patients on the same day
Pick QR Rx if you need
- Branded recovery instructions and milestone tracking for weeks of recovery
- 3/6/12-month reactivation to own the recall window and drive repeat procedures
- Review capture at peak recovery (75%), not at discharge
- AI Q&A to handle after-hours recovery and symptom questions without staff