The Aftercare Platform · Comparison
Modento covers the visit. We cover the recovery.
Modento is built for patient engagement during the visit: forms, payments, in-office communication. QR Rx is built for what happens after, where retention and 5-star reviews actually happen.
What Modento is good at
- +In-office patient engagement. Paperless check-in, consent forms, and post-visit surveys during the appointment.
- +Payment processing. Capture copays and outstanding balances before the patient leaves.
- +Recall scheduling. Built-in appointment booking for preventive visits and follow-ups.
Where we built differently
- +Post-procedure recovery focus. Milestone tracking, symptom logging, and milestone reminders designed for recovery weeks, not the hour after discharge.
- +3/6/12-month reactivation. Three automated patient touches that Modento doesn't offer, built to keep patients warm on recall intervals and drive second procedures.
- +Peak-end review timing. We ask for the review at 75% of recovery, when Modento asks at discharge when patient satisfaction hasn't peaked yet.
- +AI Q&A on recovery questions. Answers the "what happens in week 2" and "is this normal" questions that Modento doesn't touch.
Compared to what you have
QR Rx vs. the patchwork stack.
Most clinics run aftercare across email templates, a CRM, a review tool, and a clipboard. Here is what each layer costs you in time, leakage, and missed revenue.
| Modento | Other | QR Rx | |
|---|---|---|---|
| Built for the recovery window | |||
| 3/6/12-month reactivation included | |||
| AI Q&A built-in | Add-on | ||
| Review prompt at peak satisfaction (75% recovery) | At discharge | ||
| No patient app or account required | App or SMS | App | |
| 5 team seats included, then $29/mo each | Per-seat pricing | Per-seat pricing |
Comparison reflects the typical stack a cash-pay specialty practice runs today. Tool capabilities vary; check each vendor for current feature set.
Who should pick which
Pick Modento if you need
- Paperless in-office check-in, consent, and forms management during appointments
- Payment capture at the point of service
- Appointment recall and scheduling tied to the PMS
Pick QR Rx if you need
- Branded recovery instructions and milestone tracking for weeks of recovery
- 3/6/12-month reactivation to own the recall window and drive repeat business
- Review capture at peak recovery (75%), not at discharge
- AI Q&A on recovery and symptom questions that happen after the patient leaves